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​よくある質問、サポート

よくある質問に対する簡単な回答については、FAQ セクションをご覧ください。

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  • Are MGJ Premium products compatible with all iPhone models?
    MGJ Premium products are designed to be compatible with iPhone 14 models, including the latest releases. However, please refer to the product descriptions or consult our customer support team to confirm compatibility with your specific iPhone model.
  • Where is the MGJ Premium brand from?
    MGJ Premium is proudly based in Japan. Our products are designed and manufactured in Japan with the highest standards of quality and craftsmanship in.
  • Can I use accessories like wrist straps or lanyards with MGJ Premium cases?
    Yes, MGJ Premium cases feature a convenient strap hole that allows you to attach your favorite wrist strap or lanyard easily. This adds a personal touch to your iPhone while also providing an extra level of security.
  • What is an MFi license?
    MFi stands for "Made for iPhone/iPad/iPod" and is a licensing program provided by Apple. It ensures that third-party accessories, like MGJ Premium products, meet Apple's standards of compatibility and functionality with their devices. Having an MFi license means that our products have been tested and approved by Apple to deliver optimal performance and seamless integration with iPhone, iPad, and iPod devices.
  • Can I wirelessly charge my iPhone with MGJ Premium cases on?
    Absolutely! MGJ Premium cases are designed to be MagSafe-compatible, allowing for seamless wireless charging without the need to remove the case. Simply place your MagSafe-enabled iPhone on a compatible wireless charging pad or dock, and it will charge effortlessly.
  • How do I install or remove an MGJ Premium MagSafe case?
    Installing an MGJ Premium MagSafe case is simple. Just align the case with the back of your iPhone, ensuring the camera and ports are properly aligned, then gently press it into place until it securely fits. To remove the case, carefully detach it by gripping the edges and pulling it away from the iPhone.
  • Will MGJ Premium cases provide adequate protection for my iPhone?
    Absolutely! MGJ Premium cases are crafted with premium materials to offer reliable protection against everyday impacts, drops, and scratches. They are designed to provide a snug fit, ensuring the safety of your iPhone while maintaining a slim and stylish profile.
  • Are MGJ Premium products covered by a warranty?
    Yes, MGJ Premium products are covered by a warranty. We stand behind the quality and craftsmanship of our products. If you encounter any manufacturing defects or issues, please reach out to our customer support team, and they will assist you in resolving the matter.
  • How can I contact MGJ Premium customer support?
    You can contact MGJ Premium customer support by emailing support@miraigroupjapan.com or by calling our dedicated support hotline at +819014195580. Our support team is available during business hours to assist you with any inquiries or concerns you may have.
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